You should also ensure that you’ve plugged your speakers and microphone into the right ports. It is possible that you’ve accidentally moved or flipped the switch. If you’re using a headset or an external microphone, check the volume slider or mute switch. If troubleshooting your audio settings does not help, we suggest inspecting the condition of your hardware. Solution 3: Inspecting your Audio Hardware Select a different audio output option, then click Test Audio again.

If you do not hear anything, click the drop-down menu beside Speakers.You should be able to hear the Skype ringtone.

If you can’t hear anything on Skype, you can test the speakers. Make sure that microphone access is enabled for this app. Go to the right pane, then switch on the ‘Allow apps to access your microphone’ option.Go to the left-pane menu and select Microphone.On your keyboard, press Windows Key+I.To know if this is true, you can follow the instructions below: It is possible that you’ve unknowingly blocked Skype from accessing your microphone. Choose a different device that lets the volume bar move while you’re talking. If the volume bar is not moving, click the drop-down menu next to Microphone.You should be able to see the volume bar moving under the Microphone section. Test your microphone by speaking to it.On the left-pane menu, select Audio & Video.In most recent versions of Skype, Settings can be accessed by clicking the More Options icon which looks like three horizontally aligned dots. Usually, you will see this option at the top-left portion of the window. To do this, you need to follow the steps below: So, we recommend checking if your microphone or speakers are malfunctioning. One of the best ways to learn how to fix Skype not working issue is to determine what causes the problem. Solution 2: Troubleshooting the Audio Settings Moreover, you will see a list of recent Skype-related programs at the bottom of the page.

You will be able to determine issues with the infrastructure of the program. Once you open the Heartbeat page, you will be able to know about the status of Skype’s system. There, you will find the Heartbeat (Skype Status) option. You can access this by clicking Help on the Skype menu. If you are not able to use a specific feature or if the app fails to connect, you can check the Skype Heartbeat page to know the program’s status. The first thing you need to do is determine whether there are issues with the Skype system itself.

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